Terms of Service

Last updated: September 3, 2026

These terms govern use of Deal On Desk, the CRM and deal-management platform at dealondesk.co and app.dealondesk.co, operated by Deal On Desk ("we", "us"). By creating an account or using the service you agree to them.

Your account

You need accurate account details and you are responsible for what happens under your account. Sign-in links are personal; don't forward them. The account owner controls who in the business has access and what they may do.

Plans, trials and fees

New accounts start on a free trial. After the trial, continued use requires a paid plan at the fee agreed for your account. Every plan includes one connected website domain; each additional domain adds 60% of your plan fee per month. Fees are billed in advance and are non-refundable except where the law says otherwise. We may change pricing with at least 30 days' notice.

Your data

The contacts, leads, deals, documents and other content your business stores belong to your business. You grant us the rights needed to host and process that data to run the service, and nothing more. You are responsible for having the right to store the data you put in — including consent for text messages and compliance with marketing laws for email you send.

Electronic signatures

Documents signed through Deal On Desk are executed electronically, with each signer's identity steps, timestamps and document fingerprints recorded in an audit trail. You are responsible for confirming that electronic signatures are legally suitable for your documents in your jurisdiction.

Acceptable use

• No unlawful content or activity, and no storing data you have no right to hold.
• No spam: messaging tools may only be used with recipients your business has a genuine relationship with, honouring every opt-out.
• No probing, disrupting or reverse-engineering the service, and no reselling it without our written agreement.

We may suspend accounts that break these rules, and where practical we will warn you first.

Third-party connections

Connections to Google, Shopify, WordPress and other services are governed also by those services' own terms. If a provider changes or withdraws an API, a connected feature may change or stop working; that is outside our control.

Availability and support

We aim to keep the service available and your data safe, but the service is provided "as is" without warranties of any kind. We may update features over time. Support is by email at the address below.

Liability

To the maximum extent the law allows, we are not liable for indirect or consequential losses, lost profits, or lost data, and our total liability for any claim is limited to the fees you paid us in the twelve months before the claim arose. Nothing in these terms excludes liability that cannot lawfully be excluded.

Ending the agreement

You can stop using the service and close your account at any time. We can terminate accounts that materially breach these terms. On closure, we will delete your business's data on request, except records that must be retained by law (such as signed-document audit trails).

Changes and contact

If these terms change materially we will tell account owners by email at least 14 days before the change takes effect. Questions: brandon@tiltmediaco.com.